Welcome To The New AC Quest On-Line Store
Log In

Log In

Forgot Your Password?

Cart Subtotal: $0.00

General Terms & Conditions

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. "The Company", “Ourselves”, “We” and "Us", refers to AC Quest, Inc. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing US Common Law. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same. AC Quest holds a valid incorporation status in the State of Maryland and by such retains all rights and protection granted to such by US Federal Government.

Applicable laws (choice of venue and forum)

Use of this website shall in all respects be governed by the laws of the state of Maryland, U.S., regardless of the laws that might be applicable under principles of conflicts of law. The parties agree that the Maryland courts located in Carroll County, Maryland, shall have exclusive jurisdiction over all controversies arising under this agreement and agree that venue is proper in those courts.

Privacy Statement
We are committed to protecting your privacy. Authorized employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. The US Federal Government has created specific laws pertaining to unauthorized actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible.

Confidentiality
Client records are regarded as confidential and therefore will not be divulged to any third party, other than our manufacturer/supplier(s) and freight carriers as it relates to order fulfillment, and if legally required to do so to the appropriate authorities. Clients have the right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Client’s with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.

We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.

 

Disclaimer

Exclusions and Limitations
The information on this web site is provided on an "as is" basis. To the fullest extent permitted by law, this Company:

  • excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and
  • excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected. The website owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, you or your company’s personal information or material and information transmitted over our system. In particular, neither the website owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.

Payment
Personal Check via electronic transfer (ACH), VISA, MasterCard, American Express Credit Cards, and PayPal are all acceptable methods of payment. Our Terms are payment in full at the time purchase. All goods remain the property of the Company until paid for in full. In the event that credit terms are offered, all monies that remain outstanding by the due date will incur late payment interest at the rate of 2% per month on the outstanding balance until such time as the balance is paid in full and final settlement. We reserve the right to seek recovery of any monies remaining unpaid sixty days from the date of invoice via collection Agencies and/or through the court system including Small Claims court where applicable. In such circumstances, you shall be liable for any and all additional administrative and/or court costs.

Returned checks will incur a $25 charge to cover banking fees and administrative costs. In an instance of a second Returned checks, we reserve the right to terminate the arrangement and, if agreed to, we shall insist on future prepaid transactions only. Consequently, all bookings and/or transactions and agreements entered into will cease with immediate effect until such time as any and all outstanding monies are recovered in full.

All sales are final

Product Availability
All sales are pending availability to inventory and/or manufacturer’s ability to provide the equipment as listed. A 100% refund would be applicable to any sales that cannot be fulfilled as listed. Special Order purchases may require a manufacturing lead time and not be available for immediate shipment. Special Order purchases will be identified in the listing. Special Orders are subject to restocking fee if cancelled prior to shipment. See “Cancellation Policy” for additional details. All claims for loss or damage to any product due to shipping/transit should be filed with the freight carrier. AC Quest cannot be held liable for any shipping damage.

All shipments are Freight On Board Shipping Point (FOB Origin). The client takes title at the instant the product leaves the shipper’s dock. The client is responsible for any additional freight insurance that they deem is required.

Cancellation Policy
Minimum 24 hours notice of cancellation required. Notification for instance, in person, via email, mobile phone ‘text message’ and/or fax, or any other means will be accepted subject to confirmation in writing. We reserve the right to levy a $30 charge to cover any subsequent administrative expenses.

Return Material
All returned material is subjected to prior approval. Any returned material/products must have aforementioned authorization before we will accept delivery. There may be a 25% handling charge on returned goods. A valid AC Quest Inc. invoice number, date of original purchase must be furnished and only unused product in resalable condition and in the original carton will be accepted. Non-stock items may not be returned, no material whatsoever will be accepted for return after 90 days from date of purchase. Please see the Return & Order Cancellation Policy page for more infomation on this topic.

Force Majeure
Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or manmade eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavors to comply with the terms and conditions of any Agreement contained herein.

Warranties
The website owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website. All products warranties are limited to the manufacturer’s warranty only. We will make available copies of all manufactures warranties upon request, further more we are not responsible for meeting federal, state or county codes with respect to installation, manufacturing and or use of equipment we represent. Before purchasing, installing maintaining any equipment the purchaser should review and all pertinent codes and regulations.

Warranty Returns
All manufactures warranty claims must be made with the manufacture, AC Quest offers no additional product warrenties. All claims for warranty replacement or credit must be made within the manufactures predetermined warranty schedule and all warranty returns must be shipped within 30 days of notification.

Availability
Unless otherwise stated, the products & services featured on this website are only available within the United States of America. All advertising is intended solely for the USA market. You are solely responsible for evaluating the fitness for a particular purpose of any downloads, programs and text available through this site. Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Company. The Company does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify this Company, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.

Links to this website
You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.

Links from this website
External links may be provided for your convenience, but they are beyond the control of the website owner and no representation is made as to their content. We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or materials appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information. Use or reliance on any external links and the content thereon provided is at your own risk.

Log Files
We use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.

Cookies
Like most interactive web sites this Company’s website [or ISP] uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate partners may also use cookies.

Online Tools
Any software programs, calculations, and/or design assistance offered via the website are for general use. AC Quest shall not be held liable for the results of any calculations and offer these tools as informational only. The client is expected to consult with licensed professionals in the design of their HVAC system.

Notification of Changes
The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes in how we use our site customers’ Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our web site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis

Specifications
All manufactures specifications are subject to change at the discretion of the manufacturer. We reserve the right to substitute functionally compatible product as conditions warrant. We make every effort to keep the customer informed of any changes by our manufactures but we cannot be held responsible for the changes.

These terms and conditions form part of the Agreement between the Client and AC Quest. You’re accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.

 

© AC Quest, Inc. 2009 All Rights Reserved

In using this website you are deemed to have read and agreed to the foll owing terms and conditions: